FAQ's About Services
/ FAQ's About Classes
About Our Services:
- What do you do and how long have you
been doing it?
PC Applications has been providing computer training and
consulting services using MS Windows and MS Office (Word, Excel, Access,
PowerPoint; Outlook, FrontPage, and Publisher) software since 1996.
- When do you have classes?
PC Applications has training classes monthly on a scheduled
basis. See the Class Dates page for the
current schedule of classes. The Calendar is usually updated around the
middle of a month for the follow months' classes. A notification of the
updated calendar is sent to those on an email list. If you would like to
be on the email list,
Click Here To
Receive Our Schedule by Email Each Month.
- Do you do Private classes?
Yes, PC Applications will schedule a Private class for your
group at your convenience. To schedule private training, please call
668-3922 or email
joel@pcapplications.com.
- Do you do one-on-one training?
Yes, PC Applications provides one-on-one training or
consulting. To schedule private training, please call 668-3922 or email
joel@pcapplications.com.
- Can you help me solve a
specific problem using MS Office software?
Yes, PC
Applications provides consulting services to help solve problems using any of
the MS Office applications including Word, Excel, Access, PowerPoint, Outlook,
FrontPage, or Publisher. PC Applications specializes in database
design and development using MS Access. Please call 668-3922 or
email
joel@pcapplications.com to
discuss PC Applications can help you solve your specific problem.
- How much do you charge; do you
offer discounts?
See the
Fees Table on the Services and Fees Page
for fees and YES, there are discounts offered. Please call 668-3922 or
email
joel@pcapplications.com for any
questions about fees or possible discounts.
- Do you provide references?
Yes, Absolutely Yes. PC Applications is proud of its
reputation of providing top quality training and its' business practices in
general and has many references that can be provided upon request.
Please call 668-3922 or email
joel@pcapplications.com for a
reference list.
About Our Classes:
- I don't know very much about computers
and software and not sure where to start. What classes do most people
take?
Most people take a Windows Level 1 class to learn the basics
of working with Windows Operating System. Most people who use MS Office
also take Word and/or Excel Level 1 classes. Most businesses use
Windows, Word and Excel as the basic office software. Most all computers
use Windows and many come with Office software.
- How do I register for a class?
Go to the
Registration and Class Request
page, and fill out the Registration Form and submit.
- I'm not sure what Level class
to take, e.g. Excel Level 1, Excel Level 2, or Excel Level 3?
Go to the Class Descriptions page
and read the course description(s). If you can honestly say to yourself
that you know and understand a given topic and can do that for most all if
not all of the topics listed in the class description, then take the next
Level class. If you have any doubts, it may be to your benefit to take a
lower level class to make sure that you "haven't missed anything".
If you have any questions call 668-3922 or email
joel@pcapplications.com.
- Do I have to know about
Windows to take any of the other classes?
No.
- Is there a big difference
between Office 2000/Office XP/Office 2003 applications?
Yes and no. For most all of the applications, taking a
Level 1 class, for example, is virtually the same whether it be 2000/XP/2003.
One should be able to work proficiently with any version no matter which of
the versions' class they may have taken. PowerPoint would be a minor
exception where as this program has gone through some layout and functionality
changes (still not a big deal once one is familiar with the program in
general). If you have any questions call 668-3922 or email
joel@pcapplications.com.
- Is there a big difference
between Office 2007 and 2003 (or any earlier versions) of Office applications?
YES. The user interface starting with
Office 2007 is completely different than it has ever been. There are
no more Menus and Toolbars, there are Ribbons with Command Groups and
Buttons in 2007. It is VERY important to take a class in the
version that you are working with or will work with. Please see
Office 2003 VS Office 2007. If you have any questions call 668-3922 or email
joel@pcapplications.com.
- Do I have to take PC
Applications' Level 1 class to take a Level 2 class at PC Applications?
No, not necessarily. You would be expected to know the
information covered in a lower level class in order to take the next Level
class (See Item 3 Above). How you have gathered your knowledge is not an
issue (classes taken elsewhere, personal experience, etc). It is very
important though, that you take a class that best fits your level of knowledge
and even though you may already know some of the material; it may be to
your benefit to take a lower level class to make sure that you "haven't missed
anything". If you have any questions call 668-3922 or email
joel@pcapplications.com.
- Do all of the classes on the
Calendar occur?
Not necessarily. I require
just 1 person registering for a class before it is confirmed. If nobody
registers for a class, it is cancelled.
Once you have
been confirmed, a strict Cancellation Policy goes into effect.
- How do I pay for the class?
Payment by check is expected the day of the class unless
specific arrangements have been made in advance. Invoicing can be
arranged by calling
668-3922. A credit card number my be required to hold a reservation.
I do not accept credit cards for payment of classes but will charge an account
if payment has not been received or for a "No Show" charge (See Item 9).
- Do you have a cancellation
policy?
Yes.
There are NO cancellations
or substitutions allowed within 2 weeks of the scheduled class. You will
be charged for the class for which you have been confirmed!
- Who does the training?
Joel Levy who is also the owner of the business.
Joel does all of the training (all applications at all levels) and thus
has a broad perspective of each application and MS Office as a whole.
Joel has been involved in training in various situations for over 25 years
starting with Graduate School as a teaching assistant working on his MS
degree. Joel has been specifically teaching computer classes
since 1993 and brings incredible enthusiasm in a relaxed, laid back style that
makes the learning fun and enjoyable. You can expect the consistency of
quality no matter what class you may take.
- How big are the classes?
Classes can vary from 1 to 12. Class size average is
1-3 and rarely over 6. This allows for very personalized
attention.
- What support
materials do I get after taking a class?
At the end of a class, each student will
receive a unique Access Key Code. The Access Key Code will be valid
for 1 Year from the date of the class. The Access Key Code will allow
the student to setup their "Learning Hub" which is their personal portal to
the Online Support products associated with the specific class they attended
(eBook, Video Review Modules, Knowledge Assessment, Additional Related Interactive Learning
Module). A printed book is still available for $15 in addition to
the course fee.
